Frequently Asked Questions

How does it work?

This is a vertical video stock content membership website. Simply, sign up, select a membership and gain instant access to hundreds of vertical videos ready to be used online. These videos are all vertical and ideal for use on Instagram Reels, TikTok, YouTube shorts, Pinterest and of course your website. Depending on your plan, you’ll either be charged monthly or yearly for your membership.

Can I get a refund?

Due to the nature of these digital products, we do not offer refunds on our membership once members have accessed our galleries. You can cancel your membership at any point.

Can you create a specific video for my business?

Yes! We do take on requests and make bespoke videos and photos for our commercial clients. Drop us an email at support@crowsnestcontent.co.uk

Can I resell these videos?

NO! These videos are not for Re-sale or sharing via templates, libraries or private exchange. The Solo accounts are to be used for your own personal or commercial use to promote your business/brand. The Brand account licence does allow you to use the videos on your client’s accounts

You also cannot share your login details for multiple different users to access the membership.

What's covered by the brand license?

support@crowsnestcontent.co.uk with link to sign up pages

Is there a monthly download limit or a limit on how many times I use a video?

There are no download limits. Once you have signed up you can use the videos as many times are you want. There are new videos added each month for you to use. We aim to give you unlimited content with unlimited possibilities.

How do I download the videos from my pc to my phone or vice versa without losing quality?

The best way is to download the videos to your computer and then save them in a cloud-based service like Dropbox or Google Drive. If you are an Apple user, then you can air-drop them between your phone and computer with our losing quality. If you share via whats app or email you will not reach the best quality of video, we advise against using these method of transfer.

Can I edit your videos?

Yes! You can combine several videos together, edit a filter on the individual videos or even add your own videos alongside our footage. We shoot these video content with text placement in mind, so you are free to add text over the top of our footage without the background being too busy. We want you to get creative with our clips and fit them to best represent your brand. Add your own music or voiceovers to make the videos fit your brand goals.